Forums / General / Kernel 1 error and no site?

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Kernel 1 error and no site?

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Author	Message
Baggies mad	Thursday 22 February 2007 3:24:35 am HELP. I created a new mysql database yesterday and ever since then, i have had problems with my site. every time i tried to access it, a box would pop up asking where i would like to save the main page??? but now today the site is online but it has a "kernal (1) error and all my products are no longer there? and i cannot access anything on the site. it has the following warning "Access denied You don't have permission to access this area. Possible reasons for this are: * Your current user does not have the proper privileges to access this page. * You misspelled some parts of your URL, try changing it!" please help thanks
Mark Marsiglio	Thursday 22 February 2007 4:32:31 am Can you elaborate on "I created a new mysql database yesterday"? It sounds like your settings file is not correctly identifying the new database. This could be for several reasons, such as incorrect server address, incorrect username, incorrect password, your new db may not have been given permissions for access by the user you specify (mysql permissions are specified by location), and there could be even more options. What version of eZ, MySQL, are you using? http://www.thinkcreative.com Turning Ideas Into Strategic Solutions
Baggies mad	Thursday 22 February 2007 4:42:28 am I created a new mysql databse to test out another store online. since then I have experienced problems with the main site. I have not deleted anything off the remote server so all the site should still be up online. So the problem has got to be with the database. would changing the user to the database cause these problems? if so how can i repair this? --- PHP version 4.4.3 MySQL version 4.1.21-standard
Mark Marsiglio	Thursday 22 February 2007 4:52:55 am In that case I would guess that your mysql user might have been modified by either adding a password or removing its permissions to your existing eZ database. Can you see the site if you log in as your ez Admin? Try going to /user/login on your site and logging in. If you see the site then, I would suggest checking your Anonymous role in eZ and make sure it has access to the correct siteaccess. Debug output would tell you if it is a database access problem or a permissions problem. http://www.thinkcreative.com Turning Ideas Into Strategic Solutions
Baggies mad	Thursday 22 February 2007 4:58:08 am I normally go to this location to log into the admin /index.php/shop_admin But when i get to the login screen, i see this warning at the top. "kernel::50 * No database connection could be made, the system might not behave properly. " plus I can no longer login. :-(
Claudia Kosny	Thursday 22 February 2007 5:17:36 am Hi Baggies Here some tips how to solve the kernel 50 error: http://ez.no/community/forum/install_configuration/migrated_to_new_site_no_content_or_database_contact/re_migrated_to_new_site_no_content_or_databa Claudia
Baggies mad	Thursday 22 February 2007 8:28:43 am How do i go about clearing my cache? thanks for the help
Claudia Kosny	Thursday 22 February 2007 9:08:42 am Empty the folders var/cache and var/<name of siteaccess>/cache using your ftp access. Be careful not to delete any other folders!! Please note that reloading the page after that can take very long as eZ has to recreate everything. Claudia
Baggies mad	Friday 23 February 2007 1:33:55 am Within the VAR folder i have these folders. Cache log shop_site Storage within cache i have these. codepages ini override templates. do i delete these four folders?