Forums / Install & configuration / fatal error when trying to access user or admin interface

"Please Note:
  • At the specific request of Ibexa we are changing this projects name to "Exponential" or "Exponential (CMS)" effective as of August, 11th 2025.
  • This project is not associated with the original eZ Publish software or its original developer, eZ Systems or Ibexa".

fatal error when trying to access user or admin interface

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Author Message

Ndjientcheu Patrick

Monday 05 February 2007 3:56:19 am

Hi, i'm working with Exponential 3.8.6 and i'm using a database set up by an Exponential 3.6 installation. all the installation goes fine,but when i try to access the user interface web site (ad even admin interface), i get the following error:

Fatal error: Call to a member function on a non-object in /homepages/0/d188245998/htdocs/kernel/common/eztreemenuoperator.php on line 224
Fatal error: Exponential did not finish its request

The execution of Exponential was abruptly ended, the debug output is present below.

May somenone can tell me which is the problem and how i can resolve it ?

Thanks.

Claudia Kosny

Friday 09 February 2007 5:12:07 am

Hi there

Did you run the update scripts to make your database compatible with eZ 3.8.6?

If yes please describe at bit more how you installed 3.8.6 using the old database. Also please state the version of PHP and MySQL that you use.

Claudia